Frutic SpA

Privacy Policy

Last updated: December 13, 2024

1. Introduction

Welcome to Frutic SpA ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We collect and process the following types of information:

  • Contact information (name, email address, phone number)
  • Business information (company name)
  • WhatsApp Business Account information
  • Message content and metadata
  • Usage data and analytics

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and maintaining our services
  • Processing your messaging transactions
  • Communicating with you about our services
  • Improving our services
  • Complying with legal obligations

4. Data Sharing and Transfer

We may share your information with:

  • WhatsApp and Meta Platforms, Inc. as required for service provision
  • Service providers and business partners
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

7. WhatsApp Business Platform Compliance

As an ISV Partner for WhatsApp Business Platform:

  • We comply with WhatsApp's Business Terms and Privacy Policy
  • We handle message content according to WhatsApp's data practices
  • We maintain appropriate security measures for WhatsApp Business data
  • We do not use WhatsApp user data for unauthorized purposes

8. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Frutic SpA
Email: vicente.pirozzi@conectikids.cl
Address: Av. Manquehue Norte 151, Piso 12, Santiago, Chile

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.